Shipping & Production

Because each SouLuxe candle is handcrafted in small batches, please allow 3 to 5 business days for production and curing before shipment.

Once your order is prepared, it will ship according to the delivery method selected at checkout. You will receive tracking information as soon as your package is on its way.

Delivery timelines are determined by the carrier and may vary. While we cannot control delays once a package leaves our studio, tracking is always provided so you can follow its journey.

If you have questions regarding delivery timing or need to request an address update after shipment, we recommend contacting the carrier directly for the fastest assistance.

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Rush Orders

If you need your order sooner, please contact us at info@souluxecandles.com before placing your order.
Rush fulfillment may be available depending on capacity and will include an additional fee based on order size.

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Delivery Responsibility

Please ensure the shipping address you provide is secure and accurate.

Once a package is marked as delivered by the carrier, SouLuxe Candle Co. is not responsible for lost or stolen items.

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